@article{HagenHoelscherPlewaetal.2006, author = {Hagen, Friederike von and H{\"o}lscher, Volker and Plewa, Carolin and Baaken, Thomas}, title = {International research customer satisfaction surveys and research provider surveys.}, series = {International Journal of Technology Intelligence and Planning, (Hrsg.): Baaken Thomas / Sugasawa Yoshio}, volume = {2}, journal = {International Journal of Technology Intelligence and Planning, (Hrsg.): Baaken Thomas / Sugasawa Yoshio}, number = {2}, pages = {210 -- 224}, year = {2006}, language = {en} } @incollection{VonHagenBaakenHoelscheretal.2005, author = {Von Hagen, Friederike and Baaken, Thomas and H{\"o}lscher, Volker and Plewa, Carolin}, title = {International Customer Satisfactory Surveys (Germany and Australia) and Research Provider Surveys (Germany and Europe)}, series = {Proceeding of 5th International Conference on Science-to-Business Marketing and Successful Research Commercialisation, 25.-26.10.2005, Tokyo, Japan}, booktitle = {Proceeding of 5th International Conference on Science-to-Business Marketing and Successful Research Commercialisation, 25.-26.10.2005, Tokyo, Japan}, address = {Tokyo}, pages = {384 -- 394}, year = {2005}, language = {en} } @misc{BaakenvonHagenHoelscheretal.2005, author = {Baaken, Thomas and von Hagen, Friederike and H{\"o}lscher, Volker and Plewa, Carolin}, title = {International Customer Satisfactory Surveys (Germany and Australia) and Research Provider Surveys (Germany and Europe), Vortrag auf der 4th International Conference on Science-to-Business Marketing and Successful Research Commercialisation am 18.-19.10.2005 in Pretoria, S{\"u}dafrika}, year = {2005}, language = {en} }