@inproceedings{BernholdWieswegLoehmeretal.2022,
  author    = {Bernhold, Torben and Wiesweg, Niklas and L{\"o}hmer, Thomas and Lill, Susanne},
  title     = {Beyond Satisfaction - Internal Service Barometer for measuring customer satisfaction},
  series = {The 21st EuroFM Research Symposium. Ed. Tuuli Jylh{\"a}, Vitalija Danivska},
  booktitle = {The 21st EuroFM Research Symposium. Ed. Tuuli Jylh{\"a}, Vitalija Danivska},
  publisher = {Delft University of Technology - Breda University of Applied Sciences},
  address   = {Breda},
  organization    = {Delft University of Technology - Breda University of Applied Sciences},
  doi       = {10.4233/uuid:7001767d-0ba1-4aca-abd2-613ccb2f7456},
  pages     = {36 -- 46},
  year      = {2022},
  language  = {en}
}
@inproceedings{BernholdWiesweg2020,
  author    = {Bernhold, Torben and Wiesweg, Niklas},
  title     = {Creating a Holistic Real Estate Comprehension},
  series = {The 19th EuroFM Research Symposium},
  booktitle = {The 19th EuroFM Research Symposium},
  editor    = {Jylh{\"a}, Tuuli},
  publisher = {EuroFM},
  address   = {The Hague},
  organization    = {EuroFM},
  isbn      = {978-90-90333-13-7},
  pages     = {7 -- 14},
  year      = {2020},
  language  = {en}
}
@article{WieswegSchaepersBernholdetal.2022,
  author    = {Wiesweg, Niklas and Sch{\"a}pers, Philipp and Bernhold, Torben and Hartmann, Timo},
  title     = {On the challenges of inter-organisational data in real estate: The role of knowledge sharin},
  series = {Engineering, Construction and Architectural Management},
  volume    = {2022},
  journal   = {Engineering, Construction and Architectural Management},
  issn      = {0969-9988},
  doi       = {10.1108/ECAM-12-2021-1081},
  year      = {2022},
  language  = {en}
}
@incollection{BernholdWiesweg2022,
  author    = {Bernhold, Torben and Wiesweg, Niklas},
  title     = {Principal Agent Theory: Perspectives and Practices for effective workplace solutions},
  series = {A Handbook of Management Theories and Models for Office Environments and Services / Rianne Appel-Meulenbroek, Vitalija Danivska (Eds.)},
  booktitle = {A Handbook of Management Theories and Models for Office Environments and Services / Rianne Appel-Meulenbroek, Vitalija Danivska (Eds.)},
  publisher = {Routledge},
  address   = {Oxon, New York},
  isbn      = {978-0-367-65287-6},
  doi       = {10.4324/9781003128786},
  publisher      = {FH M{\"u}nster - University of Applied Sciences},
  pages     = {117 -- 128},
  year      = {2022},
  language  = {en}
}
@inproceedings{BernholdWiesweg2021,
  author    = {Bernhold, Torben and Wiesweg, Niklas},
  title     = {The use of Key Performance Indicators in Real Estate Management - A stocktaking along the CREM maturity level},
  series = {Research Papers EuroFM, The 20th EuroFM Research Symposium / Jylh{\"a} Tuuli (ed.)},
  booktitle = {Research Papers EuroFM, The 20th EuroFM Research Symposium / Jylh{\"a} Tuuli (ed.)},
  publisher = {EuroFM},
  address   = {The Hague},
  organization    = {EuroFM},
  pages     = {63 -- 71},
  year      = {2021},
  language  = {en}
}