@article{LattuchSchlichtDankert2023,
  author    = {Lattuch, F. and Schlicht, C. and Dankert, P.},
  title     = {Shaping the organizational learning strategy through customer journey mapping: Insights from shopping mall operators},
  series = {Development and Learning in Organizations},
  volume    = {37},
  journal   = {Development and Learning in Organizations},
  issn      = {1477-7282},
  pages     = {in press},
  year      = {2023},
  language  = {en}
}