@article{Bernhold2023,
  author    = {Bernhold, Torben},
  title     = {Warum wir zufriedene (interne) Kunden haben m{\"u}ssen},
  series = {Der Facility Manager},
  volume    = {30},
  journal   = {Der Facility Manager},
  number    = {1/2},
  issn      = {0947-0026},
  pages     = {18 -- 21},
  year      = {2023},
  language  = {de}
}