@incollection{BernholdWiesweg2022, author = {Bernhold, Torben and Wiesweg, Niklas}, title = {Principal Agent Theory: Perspectives and Practices for effective workplace solutions}, series = {A Handbook of Management Theories and Models for Office Environments and Services / Rianne Appel-Meulenbroek, Vitalija Danivska (Eds.)}, booktitle = {A Handbook of Management Theories and Models for Office Environments and Services / Rianne Appel-Meulenbroek, Vitalija Danivska (Eds.)}, publisher = {Routledge}, address = {Oxon, New York}, isbn = {978-0-367-65287-6}, doi = {10.4324/9781003128786}, publisher = {FH M{\"u}nster - University of Applied Sciences}, pages = {117 -- 128}, year = {2022}, language = {en} } @inproceedings{BernholdWieswegLoehmeretal.2022, author = {Bernhold, Torben and Wiesweg, Niklas and L{\"o}hmer, Thomas and Lill, Susanne}, title = {Beyond Satisfaction - Internal Service Barometer for measuring customer satisfaction}, series = {The 21st EuroFM Research Symposium. Ed. Tuuli Jylh{\"a}, Vitalija Danivska}, booktitle = {The 21st EuroFM Research Symposium. Ed. Tuuli Jylh{\"a}, Vitalija Danivska}, publisher = {Delft University of Technology - Breda University of Applied Sciences}, address = {Breda}, organization = {Delft University of Technology - Breda University of Applied Sciences}, doi = {10.4233/uuid:7001767d-0ba1-4aca-abd2-613ccb2f7456}, pages = {36 -- 46}, year = {2022}, language = {en} } @article{WieswegSchaepersBernholdetal.2022, author = {Wiesweg, Niklas and Sch{\"a}pers, Philipp and Bernhold, Torben and Hartmann, Timo}, title = {On the challenges of inter-organisational data in real estate: The role of knowledge sharin}, series = {Engineering, Construction and Architectural Management}, volume = {2022}, journal = {Engineering, Construction and Architectural Management}, issn = {0969-9988}, doi = {10.1108/ECAM-12-2021-1081}, year = {2022}, language = {en} }