@incollection{KolikBernholdGuentheretal.2017, author = {Kolik, Erik and Bernhold, Torben and G{\"u}nther, Nathalie and Junker, Christian and Riemenschneider, Frank}, title = {Cooperation Experience-Ansatz in der Anwendung}, series = {J.Becker et al., Planung koordinierter Wertsch{\"o}pfungspartnerschaften}, booktitle = {J.Becker et al., Planung koordinierter Wertsch{\"o}pfungspartnerschaften}, publisher = {Springer Verlag GmBH Deutschland}, isbn = {978-3-662-55362-6}, pages = {319 -- 400}, year = {2017}, language = {de} } @inproceedings{BernholdSchlichtLellek2019, author = {Bernhold, Torben and Schlicht, Christian and Lellek, Vanessa}, title = {Become an Outperformer! - Measurement of added value}, series = {Research Paper for the 18th EuroFM Research Symposium}, booktitle = {Research Paper for the 18th EuroFM Research Symposium}, editor = {Tucker, Matthew}, publisher = {EuroFM}, address = {Schiphol-Rijk}, isbn = {978-94-90694-10-4}, pages = {44 -- 56}, year = {2019}, language = {en} } @inproceedings{BernholdWiesweg2020, author = {Bernhold, Torben and Wiesweg, Niklas}, title = {Creating a Holistic Real Estate Comprehension}, series = {The 19th EuroFM Research Symposium}, booktitle = {The 19th EuroFM Research Symposium}, editor = {Jylh{\"a}, Tuuli}, publisher = {EuroFM}, address = {The Hague}, organization = {EuroFM}, isbn = {978-90-90333-13-7}, pages = {7 -- 14}, year = {2020}, language = {en} } @misc{Bernhold2020, author = {Bernhold, Torben}, title = {Kollaboration vs. Kontrolle - Neue Wege im Supplier Relationship Management}, year = {2020}, language = {de} } @article{Bernhold2020, author = {Bernhold, Torben}, title = {BIM4BOOM - BIM im Betrieb}, series = {FHundiert}, volume = {Vol. 1}, journal = {FHundiert}, number = {No. 1}, pages = {1 -- 10}, year = {2020}, language = {de} } @article{Bernhold2020, author = {Bernhold, Torben}, title = {Prozessmodell im Corporate Real Estate Management}, series = {FHundiert}, volume = {Vol. 1}, journal = {FHundiert}, number = {No. 2}, pages = {1 -- 14}, year = {2020}, language = {de} } @misc{Bernhold2020, author = {Bernhold, Torben}, title = {Culture eats Strategy For Breakfast - Beschaffungsstrategien im Facility Management}, year = {2020}, language = {de} } @inproceedings{BernholdWiesweg2021, author = {Bernhold, Torben and Wiesweg, Niklas}, title = {The use of Key Performance Indicators in Real Estate Management - A stocktaking along the CREM maturity level}, series = {Research Papers EuroFM, The 20th EuroFM Research Symposium / Jylh{\"a} Tuuli (ed.)}, booktitle = {Research Papers EuroFM, The 20th EuroFM Research Symposium / Jylh{\"a} Tuuli (ed.)}, publisher = {EuroFM}, address = {The Hague}, organization = {EuroFM}, pages = {63 -- 71}, year = {2021}, language = {en} } @incollection{BernholdWiesweg2022, author = {Bernhold, Torben and Wiesweg, Niklas}, title = {Principal Agent Theory: Perspectives and Practices for effective workplace solutions}, series = {A Handbook of Management Theories and Models for Office Environments and Services / Rianne Appel-Meulenbroek, Vitalija Danivska (Eds.)}, booktitle = {A Handbook of Management Theories and Models for Office Environments and Services / Rianne Appel-Meulenbroek, Vitalija Danivska (Eds.)}, publisher = {Routledge}, address = {Oxon, New York}, isbn = {978-0-367-65287-6}, doi = {10.4324/9781003128786}, publisher = {FH M{\"u}nster - University of Applied Sciences}, pages = {117 -- 128}, year = {2022}, language = {en} } @inproceedings{BernholdWieswegLoehmeretal.2022, author = {Bernhold, Torben and Wiesweg, Niklas and L{\"o}hmer, Thomas and Lill, Susanne}, title = {Beyond Satisfaction - Internal Service Barometer for measuring customer satisfaction}, series = {The 21st EuroFM Research Symposium. Ed. Tuuli Jylh{\"a}, Vitalija Danivska}, booktitle = {The 21st EuroFM Research Symposium. Ed. Tuuli Jylh{\"a}, Vitalija Danivska}, publisher = {Delft University of Technology - Breda University of Applied Sciences}, address = {Breda}, organization = {Delft University of Technology - Breda University of Applied Sciences}, doi = {10.4233/uuid:7001767d-0ba1-4aca-abd2-613ccb2f7456}, pages = {36 -- 46}, year = {2022}, language = {en} } @article{Bernhold2023, author = {Bernhold, Torben}, title = {Warum wir zufriedene (interne) Kunden haben m{\"u}ssen}, series = {Der Facility Manager}, volume = {30}, journal = {Der Facility Manager}, number = {1/2}, issn = {0947-0026}, pages = {18 -- 21}, year = {2023}, language = {de} } @article{WieswegSchaepersBernholdetal.2022, author = {Wiesweg, Niklas and Sch{\"a}pers, Philipp and Bernhold, Torben and Hartmann, Timo}, title = {On the challenges of inter-organisational data in real estate: The role of knowledge sharin}, series = {Engineering, Construction and Architectural Management}, volume = {2022}, journal = {Engineering, Construction and Architectural Management}, issn = {0969-9988}, doi = {10.1108/ECAM-12-2021-1081}, year = {2022}, language = {en} } @inproceedings{GellenbeckRiemenschneiderBernhold2011, author = {Gellenbeck, Klaus and Riemenschneider, Frank and Bernhold, Torben}, title = {9. M{\"u}nsteraner Facility Management Tag: Tagungsband}, series = {M{\"u}nsteraner Schriften zum Facility Management}, volume = {6}, booktitle = {M{\"u}nsteraner Schriften zum Facility Management}, publisher = {FH M{\"u}nster}, doi = {10.25974/fhms-570}, year = {2011}, abstract = {Praxisnaher Erfahrungs- und Wissensaustausch im Messe und Congress Centrum Halle M{\"u}nsterland}, language = {de} } @inproceedings{RiemenschneiderBernholdGellenbeck2012, author = {Riemenschneider, Frank and Bernhold, Torben and Gellenbeck, Klaus}, title = {10. M{\"u}nsteraner Facility Management Tag}, publisher = {FH M{\"u}nster}, organization = {INFA-ISFM e. V.}, year = {2012}, abstract = {Mittlerweile eine feste Institution und im Terminkalender vieler FM und CREM Verantwortlichen fixiert: Der M{\"u}nsteraner Facility Management Tag. Seit nunmehr 10 Jahren kommen Interessierte und Freunde der FM-Branche nach M{\"u}nster, um gemeinsam {\"u}ber Entwicklungen und Trends der Branche zu diskutieren. Der M{\"u}nsteraner Facility Management Tag verfolgt dabei folgende Schwerpunkte: Darstellung praxisnaher L{\"o}sungsans{\"a}tze Praxisorientierte Wissensvermittlung St{\"a}rkung des Transfers zwischen Theorie und Praxis unter dem Motto "Wissenschaft.Praktisch.Machen" Erfahrungsaustausch und best-practice}, language = {de} } @inproceedings{GellenbeckRiemenschneiderBernhold2013, author = {Gellenbeck, Klaus and Riemenschneider, Frank and Bernhold, Torben}, title = {11. M{\"u}nsteraner Facility Management Tag}, year = {2013}, abstract = {Mittlerweile eine feste Institution und im Terminkalender vieler FM und CREM Verantwortlichen fixiert: Der M{\"u}nsteraner Facility Management Tag. Seit nunmehr 10 Jahren kommen Interessierte und Freunde der FM-Branche nach M{\"u}nster, um gemeinsam {\"u}ber Entwicklungen und Trends der Branche zu diskutieren. Der M{\"u}nsteraner Facility Management Tag verfolgt dabei folgende Schwerpunkte: Darstellung praxisnaher L{\"o}sungsans{\"a}tze Praxisorientierte Wissensvermittlung St{\"a}rkung des Transfers zwischen Theorie und Praxis unter dem Motto "Wissenschaft.Praktisch.Machen" Erfahrungsaustausch und best-practice}, language = {de} }