@article{NeffeWilderomLattuch2024,
  author    = {Neffe, C. and Wilderom, C.P.M. and Lattuch, F.},
  title     = {Family firm performance through transformational CEO leadership and familiness-related team forces},
  series = {Leadership \& Organization Development Journal},
  volume    = {45},
  journal   = {Leadership \& Organization Development Journal},
  number    = {im Erscheinen},
  issn      = {0143-7739},
  pages     = {. -- ..},
  year      = {2024},
  abstract  = {Purpose. The purpose of this study is to test the role of familiness-related team forces induced by the CEO of family firms. In particular, we report on the effects of the transformational leadership style of CEOs on their respective top-management team (TMT) and firm performance when viewed through a familiness lens. Design/methodology/approach. Survey measures were taken from a snowballed sample of 72 CEOs of German family firms as well as from 245 members of their TMTs. We tested the aggregated firm-level data with objective performance indicators of the firms they led. Findings. Support was obtained for the three hypothesized team-force mediations and the four-path mediation model. The relationship between CEO's transformational style and high family-firm performance is found to be serially mediated by TMT cohesion, behavioral integration and efficacy. Together, these three types of collective forces are assumed to be the familiness effect of a family-member CEO with a transformational leadership style. Originality. With our model we quantitatively tested familiness-type forces vis-{\`a}-vis firm performance. Theoretical and practical implications of these findings are discussed.},
  language  = {en}
}
@article{DeddenLattuchWilderom2023,
  author    = {Dedden, A. and Lattuch, F. and Wilderom, C. P. M.},
  title     = {Effectively changing intra-organizational behaviors for environmental performance},
  series = {Academy of Management Proceedings},
  volume    = {1},
  journal   = {Academy of Management Proceedings},
  number    = {1},
  year      = {2023},
  abstract  = {Despite a broadly shared belief by most organizational members that their own organization's environmental performance should be improved, they frequently struggle to do so. Securing the required behavioral changes within their organization has frequently been identified as one of the crucial challenges encountered. Hence, there is an urgent need for actionable insights into how to develop and sustain these behavioral change processes. To this end, we systematically reviewed and compared research evidence of how intra-organizational behavior for environmental performance improvements develops over time. This review shows that extensive and long-lasting outcomes are achieved when environmental performance improving activities are advocated, role-modelled and endorsed by top and line managers. Shifts in social norms appear strongly associated with extensive and long-lasting behavioral changes, especially when they are broadly shared and embedded in a pro-environmental organizational culture. Initial evidence points towards the importance of role models throughout the organization in developing such a culture. Pro-environmental behavioral changes may be effectively instigated and sustained by: setting goals; providing instructions; facilitating desired behavior through redesigning organizational practices and procedures; and rewarding achieved outcomes. Furthermore, positive performance feedback catalyzes pro-environmental behavioral changes and employee participation in developing new practices and procedures is strongly associated with long-lasting environmental performance improvements. Heightened awareness of current environmental performance and an increase in specific knowledge of activities for environmental performance improvement appear to predict behavioral change. Initial evidence suggests that positive attitudes towards non-green aspects of improving environmental performance are crucial predictors of long-lasting and extensive pro-environmental behavioral changes.},
  language  = {en}
}
@article{Bernhold2023,
  author    = {Bernhold, Torben},
  title     = {Warum wir zufriedene (interne) Kunden haben m{\"u}ssen},
  series = {Der Facility Manager},
  volume    = {30},
  journal   = {Der Facility Manager},
  number    = {1/2},
  issn      = {0947-0026},
  pages     = {18 -- 21},
  year      = {2023},
  language  = {de}
}
@article{LattuchSchlichtDankert2023,
  author    = {Lattuch, F. and Schlicht, C. and Dankert, P.},
  title     = {Shaping the organizational learning strategy through customer journey mapping: Insights from shopping mall operators},
  series = {Development and Learning in Organizations},
  volume    = {37},
  journal   = {Development and Learning in Organizations},
  number    = {6},
  issn      = {1477-7282},
  doi       = {10.1108/DLO-09-2022-0176},
  pages     = {8 -- 11},
  year      = {2023},
  language  = {en}
}
@article{WieswegSchaepersBernholdetal.2022,
  author    = {Wiesweg, Niklas and Sch{\"a}pers, Philipp and Bernhold, Torben and Hartmann, Timo},
  title     = {On the challenges of inter-organisational data in real estate: The role of knowledge sharin},
  series = {Engineering, Construction and Architectural Management},
  volume    = {2022},
  journal   = {Engineering, Construction and Architectural Management},
  issn      = {0969-9988},
  doi       = {10.1108/ECAM-12-2021-1081},
  year      = {2022},
  language  = {en}
}
@inproceedings{BernholdWieswegLoehmeretal.2022,
  author    = {Bernhold, Torben and Wiesweg, Niklas and L{\"o}hmer, Thomas and Lill, Susanne},
  title     = {Beyond Satisfaction - Internal Service Barometer for measuring customer satisfaction},
  series = {The 21st EuroFM Research Symposium. Ed. Tuuli Jylh{\"a}, Vitalija Danivska},
  booktitle = {The 21st EuroFM Research Symposium. Ed. Tuuli Jylh{\"a}, Vitalija Danivska},
  publisher = {Delft University of Technology - Breda University of Applied Sciences},
  address   = {Breda},
  organization    = {Delft University of Technology - Breda University of Applied Sciences},
  doi       = {10.4233/uuid:7001767d-0ba1-4aca-abd2-613ccb2f7456},
  pages     = {36 -- 46},
  year      = {2022},
  language  = {en}
}
@inproceedings{CleverSchattoEckrodtCleveretal.2021,
  author    = {Clever, Lena and Schatto-Eckrodt, Tim and Clever, Nico and Frischlich, Lena},
  title     = {Extremism on the Second Glance: Automated Content Analysis of Covert Propaganda on Instagram},
  series = {Proceedings of the The 3rd Multidisciplinary International Symposium on Disinformation in Open Online Media},
  booktitle = {Proceedings of the The 3rd Multidisciplinary International Symposium on Disinformation in Open Online Media},
  address   = {Oxford, United Kingdom},
  year      = {2021},
  language  = {en}
}
@article{LindLattuch2022,
  author    = {Lind, S. C. and Lattuch, F.},
  title     = {Trust, leadership and conflict: The impact of HR practices during family firm M\&As},
  series = {Strategic HR Review},
  volume    = {20},
  journal   = {Strategic HR Review},
  number    = {6},
  doi       = {10.1108/SHR-09-2021-0044},
  pages     = {221 -- 225},
  year      = {2022},
  abstract  = {Purpose. Strong leadership can be success-critical in M\&As. The purpose of this study is to present what HR practice can offer if such leadership is absent and puts the success of the merger or acquisition at risk. Design/methodology/approach. Drawing on a recent merger, this paper clarifies the interplay between trust, leadership, and conflict. Findings. HR can take an active role in supporting top management during major organizational change by (a) avoiding a leadership vacuum, (b) effectively communicating promises by the new owner, and (c) offering support in inter-familial conflicts during the integration phase. Originality/value. Supporting a smooth exit for the target owner, assisting the owning family in their communication activities, and taking conflicts within the family seriously, all help to effectively merge two family firms.},
  language  = {en}
}
@article{NeffeWilderomLattuch2022,
  author    = {Neffe, C. and Wilderom, C. P. M. and Lattuch, F.},
  title     = {Emotionally intelligent top management and high family firm performance: Evidence from Germany},
  series = {European Management Journal},
  volume    = {40},
  journal   = {European Management Journal},
  number    = {3},
  doi       = {10.1016/j.emj.2021.07.007},
  pages     = {372 -- 383},
  year      = {2022},
  abstract  = {Executives in family firms are often confronted with emotionally loaded issues, in part due to the need to include the interests of the owning family. Given this context, we hypothesize how high family-firm performance is affected by the emotional intelligence (EI) of a family-based CEO and top-management team (TMT), in addition to the CEO's transformational leadership (TFL) and TMT's behavioral integration. Survey measures were taken from a random sample of 72 CEOs of German family firms and 245 members of their TMTs. We found that TMT behavioral integration mediates between CEO TFL and objective firm performance while CEO EI is significantly related to both CEO TFL and TMT EI. Implications are discussed for future research thereby suggesting an extension to upper-echelon theory.},
  language  = {en}
}
@article{Lattuch2021,
  author    = {Lattuch, F.},
  title     = {Building innovation capabilities through human resources practices},
  series = {Strategic HR Review},
  volume    = {20},
  journal   = {Strategic HR Review},
  number    = {5},
  doi       = {10.1108/SHR-05-2021-0021},
  pages     = {162 -- 167},
  year      = {2021},
  abstract  = {Purpose. Considering the distressingly low rate of success in introducing radical new products, the purpose of this paper is to reinforce the importance of taking human resources beyond administrative activity leading to stronger innovation performance and the greater use of its people. In particular, this paper highlights three persistent fallacies in human resource practices: need for creativity; efficiency of bottom-up efforts; and monetary incentives for product innovations and to learn from innovative organizations about how to deal with these fallacies. Design/methodology/approach. This paper details the correlation between culture, confidence, support mechanisms through HR, and innovation by reviewing innovation cases in high-performing organizations. Findings Problem definition, pragmatism and leadership represent critical innovation determinants. As a strategic partner HR can offer support to tackle the three described fallacies of product innovations. Originality/value. This paper suggests a practical means for helping HR professionals to better understand how some simple organizational rules can effectively build innovation capabilities.},
  language  = {de}
}
@article{LattuchRuppert2022,
  author    = {Lattuch, F. and Ruppert, E.},
  title     = {Human resources, organizational learning and due diligence: Avoiding the honeymoon hangover effect in mergers and acquisitions},
  series = {Development and Learning in Organizations},
  volume    = {36},
  journal   = {Development and Learning in Organizations},
  number    = {3},
  doi       = {10.1108/DLO-07-2021-0120},
  pages     = {12 -- 14},
  year      = {2022},
  abstract  = {Purpose. Mergers \& acquisitions (M\&As) can be an effective way to expand into new markets or business opportunities. Yet, a considerable number of failed M\&As can be attributed to disregarded human resource (HR) concerns. In particular, an organization's leadership tends to hail the advantages of a merger or acquisition during the early stages, raising employees' expectations (honeymoon effect). Many documented failures in such corporate transactions indicate organizational members' declining satisfaction following a deal (hangover effect). Design/methodology/approach. Drawing on in-depth interviews with senior M\&A experts at a global big-four accountancy firm and focus group sessions with their respective clients, this study investigates in two cases the interplay between HR issues and M\&A transactions and infers effective risk management actions. Findings. A honeymoon hangover after a transaction may appear in organizations if HR issues are neglected. Study results provide notable implications for HR departments and HR professionals facing a merger or acquisition. These implications include (1) focusing on HR risks, (2) involving HR executives to manage the HR due diligence efforts, (3) setting up transition teams that communicate well, (4) creating policies for learning and knowledge sharing, (5) developing new competencies for the NewCo, (6) being sensitive to cultural differences and (7) considering legal aspects. Originality/value. Although M\&As have been much researched, relatively little has been written on practical managerial adaptation from a human resource perspective and its implications for organizational learning. This article helps address this imbalance by providing a people-oriented approach for effectively managing M\&As from beginning to integration. Research limitations/ implications. The two transactions studied revealed patterns that are important for successful change. However, we should not underestimate the individual perspective in M\&As. Further studies with interview data directly from stakeholders are important to analyze further the relationships between HR due diligence, organizational learning, effective knowledge transfer, and culture. Due to our research approach, we cannot claim that the results can be generalizable to all major M\&As. Further research is needed to measure the impact of the HR Due Diligence aspects outlined on M\&A success.},
  language  = {en}
}
@inproceedings{BernholdWiesweg2021,
  author    = {Bernhold, Torben and Wiesweg, Niklas},
  title     = {The use of Key Performance Indicators in Real Estate Management - A stocktaking along the CREM maturity level},
  series = {Research Papers EuroFM, The 20th EuroFM Research Symposium / Jylh{\"a} Tuuli (ed.)},
  booktitle = {Research Papers EuroFM, The 20th EuroFM Research Symposium / Jylh{\"a} Tuuli (ed.)},
  publisher = {EuroFM},
  address   = {The Hague},
  organization    = {EuroFM},
  pages     = {63 -- 71},
  year      = {2021},
  language  = {en}
}
@incollection{BernholdWiesweg2022,
  author    = {Bernhold, Torben and Wiesweg, Niklas},
  title     = {Principal Agent Theory: Perspectives and Practices for effective workplace solutions},
  series = {A Handbook of Management Theories and Models for Office Environments and Services / Rianne Appel-Meulenbroek, Vitalija Danivska (Eds.)},
  booktitle = {A Handbook of Management Theories and Models for Office Environments and Services / Rianne Appel-Meulenbroek, Vitalija Danivska (Eds.)},
  publisher = {Routledge},
  address   = {Oxon, New York},
  isbn      = {978-0-367-65287-6},
  doi       = {10.4324/9781003128786},
  publisher      = {FH M{\"u}nster - University of Applied Sciences},
  pages     = {117 -- 128},
  year      = {2022},
  language  = {en}
}
@incollection{HeidekruegerHeuchertCleveretal.2019,
  author    = {Heidekr{\"u}ger, Robert and Heuchert, Markus and Clever, Nico and Becker, J{\"o}rg},
  title     = {Konstruktion eines Omni-Channel-Frameworks f{\"u}r Sales \& Service in KMU in der B2B-Telekommunikationsindustrie},
  series = {Digital Customer Experience — Mit digitalen Diensten Kunden gewinnen und halten / Hrsg. S. Robra-Bissantz, C. Lattemann},
  booktitle = {Digital Customer Experience — Mit digitalen Diensten Kunden gewinnen und halten / Hrsg. S. Robra-Bissantz, C. Lattemann},
  publisher = {Springer Vieweg},
  address   = {Wiesbaden},
  isbn      = {978-3-658-22541-4},
  doi       = {10.1007/978-3-658-22542-1},
  publisher      = {FH M{\"u}nster - University of Applied Sciences},
  pages     = {39 -- 52},
  year      = {2019},
  language  = {de}
}
@incollection{BeilmannClever2019,
  author    = {Beilmann, Sascha and Clever, Nico},
  title     = {Structuring Quality Management with the icebricks Business Process Management Approach},
  series = {The Art of Structuring — Bridging the Gap Between Information Systems Research and Practice / Hrsg. K. Bergener, M. R{\"a}ckers, A. Stein},
  booktitle = {The Art of Structuring — Bridging the Gap Between Information Systems Research and Practice / Hrsg. K. Bergener, M. R{\"a}ckers, A. Stein},
  publisher = {Springer International Publishing},
  isbn      = {978-3-030-06234-7},
  doi       = {10.1007/978-3-030-06234-7},
  publisher      = {FH M{\"u}nster - University of Applied Sciences},
  pages     = {167 -- 178},
  year      = {2019},
  language  = {en}
}
@incollection{BeckerCleverFleischeretal.2020,
  author    = {Becker, J{\"o}rg and Clever, Nico and Fleischer, Stefan and H{\"o}henberger, Steffen and R{\"a}tzer, Sebastian},
  title     = {Using Business Process Management for Effective and Efficient Quality Management / Hrsg. J. vom Brocke, A. Hevner, A. M{\"a}dche},
  series = {Design Science Research. Cases},
  booktitle = {Design Science Research. Cases},
  publisher = {Springer International Publishing},
  address   = {Switzerland},
  isbn      = {978-3030467807},
  publisher      = {FH M{\"u}nster - University of Applied Sciences},
  pages     = {100 -- 130},
  year      = {2020},
  language  = {en}
}
@book{BergenerCleverStein2019,
  author    = {Bergener, Katrin and Clever, Nico and Stein, Armin},
  title     = {Wissenschaftliches Arbeiten im Wirtschaftsinformatik-Studium — Leitfaden f{\"u}r die erfolgreiche Abschlussarbeit},
  publisher = {Springer Gabler},
  address   = {Berlin, Heidelberg},
  isbn      = {978-3-662-57948-0},
  doi       = {10.1007/978-3-662-57949-7},
  publisher      = {FH M{\"u}nster - University of Applied Sciences},
  pages     = {104},
  year      = {2019},
  language  = {de}
}
@inproceedings{SiemenCleverBarannetal.2018,
  author    = {Siemen, Christian and Clever, Nico and Barann, Benjamin and Becker, J{\"o}rg},
  title     = {Requirements Elicitation for an Inter-organizational Business Intelligence System for Small and Medium Retail Enterprises},
  series = {Proceedings of the 20th IEEE International Conference on Business Informatics (CBI) 2018},
  booktitle = {Proceedings of the 20th IEEE International Conference on Business Informatics (CBI) 2018},
  address   = {Vienna, Austria},
  pages     = {129 -- 138},
  year      = {2018},
  language  = {en}
}
@inproceedings{HeidekruegerHeuchertCleveretal.2018,
  author    = {Heidekr{\"u}ger, Robert and Heuchert, Markus and Clever, Nico and Becker, J{\"o}rg},
  title     = {Towards an Omni-Channel Framework for SME Sales and Service in the B2B Telecommunications Industry},
  series = {Proceedings of the Multikonferenz Wirtschaftsinformatik (MKWI 2018)},
  booktitle = {Proceedings of the Multikonferenz Wirtschaftsinformatik (MKWI 2018)},
  address   = {L{\"u}neburg, Deutschland},
  pages     = {386 -- 397},
  year      = {2018},
  language  = {en}
}
@incollection{Clever2017,
  author    = {Clever, Nico},
  title     = {Modellierung von Prozessen in hybriden Wertsch{\"o}pfungsnetzwerken mit icebricks},
  series = {Planung koordinierter Wertsch{\"o}pfungspartnerschaften — Der Cooperation Experience-Ansatz / Hrsg. J. Becker, T. Bernhold, R. Knackstedt, M. Matzner},
  booktitle = {Planung koordinierter Wertsch{\"o}pfungspartnerschaften — Der Cooperation Experience-Ansatz / Hrsg. J. Becker, T. Bernhold, R. Knackstedt, M. Matzner},
  publisher = {Springer},
  address   = {Heidelberg},
  isbn      = {978-3-662-55361-9},
  doi       = {10.1007/978-3-662-55362-6},
  publisher      = {FH M{\"u}nster - University of Applied Sciences},
  pages     = {161 -- 177},
  year      = {2017},
  language  = {de}
}
@incollection{BeckerCleverHolleretal.2017,
  author    = {Becker, J{\"o}rg and Clever, Nico and Holler, Justus and Neumann, Maria},
  title     = {Business Process Management in the Manufacturing Industry — ERP-replacement and ISO 9001 re-certification supported by the icebricks method},
  series = {Business Process Management Cases — Digital Innovation and Business Transformation in Practice / Hrsg. J. vom Brocke, J. Mendling},
  booktitle = {Business Process Management Cases — Digital Innovation and Business Transformation in Practice / Hrsg. J. vom Brocke, J. Mendling},
  publisher = {Springer},
  address   = {Berlin},
  isbn      = {978-3-319-58306-8},
  publisher      = {FH M{\"u}nster - University of Applied Sciences},
  pages     = {413 -- 429},
  year      = {2017},
  language  = {en}
}
@book{Clever2016,
  author    = {Clever, Nico},
  title     = {icebricks — Konstruktion und Anwendung eines Prozessmodellierungswerkzeugs},
  publisher = {Logos},
  address   = {Berlin},
  isbn      = {978-3-8325-4346-4},
  publisher      = {FH M{\"u}nster - University of Applied Sciences},
  pages     = {276},
  year      = {2016},
  language  = {de}
}
@incollection{BeckerRiehleClever2016,
  author    = {Becker, J{\"o}rg and Riehle, Dennis M. and Clever, Nico},
  title     = {Ans{\"a}tze zur Unternehmensmodellierung — Eine Einordnung},
  series = {Gesch{\"a}ftsprozessorientierte Systementwicklung — Von der Unternehmensarchitektur zum IT-System / Hrsg. T. Benker, C. J{\"u}rck, M. Wolf},
  booktitle = {Gesch{\"a}ftsprozessorientierte Systementwicklung — Von der Unternehmensarchitektur zum IT-System / Hrsg. T. Benker, C. J{\"u}rck, M. Wolf},
  publisher = {Springer},
  address   = {Wiesbaden},
  isbn      = {978-3-658-14825-6},
  publisher      = {FH M{\"u}nster - University of Applied Sciences},
  pages     = {415 -- 425},
  year      = {2016},
  language  = {de}
}
@inproceedings{ShitkovaHollerHeideetal.2015,
  author    = {Shitkova, Maria and Holler, Justus and Heide, Tobias and Clever, Nico and Becker, J{\"o}rg},
  title     = {Towards Usability Guidelines for Mobile Websites and Applications},
  series = {Proceedings of the 12. Internationale Tagung Wirtschaftsinformatik},
  booktitle = {Proceedings of the 12. Internationale Tagung Wirtschaftsinformatik},
  address   = {Osnabr{\"u}ck, Germany},
  pages     = {1603 -- 1617},
  year      = {2015},
  language  = {en}
}
@inproceedings{ShitkovaCleverHolleretal.2015,
  author    = {Shitkova, Maria and Clever, Nico and Holler, Justus and Becker, J{\"o}rg},
  title     = {Towards Increased Comparability of Business Process Models — Design, Implementation and Evaluation of Semantic Standardization Functionality},
  series = {Proceedings of the 17th IEEE International Conference on Business Informatics (CBI) 2015},
  booktitle = {Proceedings of the 17th IEEE International Conference on Business Informatics (CBI) 2015},
  address   = {Lisbon, Portugal},
  pages     = {143 -- 150},
  year      = {2015},
  language  = {en}
}
@inproceedings{BeckerCleverHolleretal.2015,
  author    = {Becker, J{\"o}rg and Clever, Nico and Holler, Justus and Shitkova, Maria},
  title     = {icebricks — Mobile Application for Business Process Modeling},
  series = {New Horizons in Design Science: Broadening the Research Agenda},
  booktitle = {New Horizons in Design Science: Broadening the Research Agenda},
  editor    = {Donnellan, B. and Helfert, M. and Kenneally, J. and VanderMeer, D. and Rothenberger, M. and Winter, R.},
  publisher = {Springer},
  pages     = {361 -- 365},
  year      = {2015},
  language  = {en}
}
@inproceedings{CleverHollerShitkovaetal.2013,
  author    = {Clever, Nico and Holler, Justus and Shitkova, Maria and Becker, J{\"o}rg},
  title     = {Towards Auto-Suggested Process Modeling — Prototypical Development of an Auto-Suggest Component for Process Modeling Tools},
  series = {Proceedings of the 5th International Workshop on Enterprise Modelling and Information Systems Architectures (EMISA 2013)},
  booktitle = {Proceedings of the 5th International Workshop on Enterprise Modelling and Information Systems Architectures (EMISA 2013)},
  address   = {St. Gallen, Schweiz},
  pages     = {133 -- 145},
  year      = {2013},
  language  = {en}
}
@inproceedings{CleverHollerPuesteretal.2013,
  author    = {Clever, Nico and Holler, Justus and P{\"u}ster, Johannes and Shitkova, Maria},
  title     = {Growing Trees — A Versioning Approach for Business Process Models based on Graph Theory},
  series = {Proceedings of the European Conference on Information Systems (ECIS) 2013},
  booktitle = {Proceedings of the European Conference on Information Systems (ECIS) 2013},
  address   = {Utrecht University, Netherlands},
  pages     = {157},
  year      = {2013},
  language  = {en}
}
@inproceedings{BeckerCleverHolleretal.2013,
  author    = {Becker, J{\"o}rg and Clever, Nico and Holler, Justus and Shitkova, Maria},
  title     = {Towards A Usability Measurement Framework for Process Modelling Tools},
  series = {Proceedings of the Pacific Asia Conference on Information Systems (PACIS) 2013},
  booktitle = {Proceedings of the Pacific Asia Conference on Information Systems (PACIS) 2013},
  address   = {Jeju Island, Korea},
  pages     = {186 -- 195},
  year      = {2013},
  language  = {en}
}
@inproceedings{BeckerCleverHolleretal.2013,
  author    = {Becker, J{\"o}rg and Clever, Nico and Holler, Justus and Shitkova, Maria},
  title     = {icebricks — Business Process Modeling on the Basis of Semantic Standardization},
  series = {Proceedings of the Design Science Research in Information Systems and Technologies (DESRIST) 2013},
  booktitle = {Proceedings of the Design Science Research in Information Systems and Technologies (DESRIST) 2013},
  address   = {Helsinki, Aalto University, Finland},
  pages     = {394 -- 399},
  year      = {2013},
  language  = {en}
}
@inproceedings{BeckerCleverHolleretal.2013,
  author    = {Becker, J{\"o}rg and Clever, Nico and Holler, Justus and P{\"u}ster, Johannes and Shitkova, Maria},
  title     = {Integrating Process Modeling Methodology, Language and Tool — A Design Science Approach},
  series = {Proceedings of the 6th IFIP WG 8.1 working conference on the Practice of Enterprise Modeling (PoEM 2013)},
  booktitle = {Proceedings of the 6th IFIP WG 8.1 working conference on the Practice of Enterprise Modeling (PoEM 2013)},
  address   = {Riga, Latvia},
  pages     = {221 -- 235},
  year      = {2013},
  language  = {en}
}
@inproceedings{BeckerCleverHolleretal.2013,
  author    = {Becker, J{\"o}rg and Clever, Nico and Holler, Justus and P{\"u}ster, Johannes and Shitkova, Maria},
  title     = {Semantically Standardized and Transparent Process Model Collections via Process Building Blocks},
  series = {Proceedings of the Fifth International Conference on Information, Process, and Knowledge Management — eKNOW 2013},
  booktitle = {Proceedings of the Fifth International Conference on Information, Process, and Knowledge Management — eKNOW 2013},
  address   = {Nice, France},
  pages     = {172 -- 177},
  year      = {2013},
  language  = {en}
}
@misc{Bernhold2020,
  author    = {Bernhold, Torben},
  title     = {Culture eats Strategy For Breakfast - Beschaffungsstrategien im Facility Management},
  year      = {2020},
  language  = {de}
}
@article{Bernhold2020,
  author    = {Bernhold, Torben},
  title     = {Prozessmodell im Corporate Real Estate Management},
  series = {FHundiert},
  volume    = {Vol. 1},
  journal   = {FHundiert},
  number    = {No. 2},
  pages     = {1 -- 14},
  year      = {2020},
  language  = {de}
}
@article{Bernhold2020,
  author    = {Bernhold, Torben},
  title     = {BIM4BOOM - BIM im Betrieb},
  series = {FHundiert},
  volume    = {Vol. 1},
  journal   = {FHundiert},
  number    = {No. 1},
  pages     = {1 -- 10},
  year      = {2020},
  language  = {de}
}
@misc{Bernhold2020,
  author    = {Bernhold, Torben},
  title     = {Kollaboration vs. Kontrolle - Neue Wege im Supplier Relationship Management},
  year      = {2020},
  language  = {de}
}
@article{NeffeWilderomLattuch2020,
  author    = {Neffe, C. and Wilderom, C. P. M. and Lattuch, F.},
  title     = {Family-Firm Transformational Leadership, Familiness, and Performance},
  series = {Academy of Management Proceedings},
  volume    = {2020},
  journal   = {Academy of Management Proceedings},
  number    = {1},
  doi       = {10.5465/AMBPP.2020.13125abstract},
  pages     = {. -- .},
  year      = {2020},
  abstract  = {Familiness is considered one of the most valuable assets of family firms. But how familiness-related forces at the top management level of family firms may work their way into positive firm performance has not been addressed empirically before. The present field study couples upper-echelon theory with team-leadership theory and examines the effects of the transformational leadership style (TFL) of family- based CEOs in top management team (TMT) processes and on firm performance. Survey measures were gathered from 72 CEOs of German family firms as well as from 245 members of their TMTs. We tested the aggregated firm-level data, including objective firm-performance indicators of the 72 German family firms they led. Support was obtained for a four-path mediation model, in which three distinct familiness-related team forces (TMT cohesion, behavioral integration, and efficacy) serve as mediators between CEO TFL and family-firm performance in a series. With our model we focus on the under- researched area of familiness vis-{\`a}-vis family-firm performance. Theoretical and practical implications of the findings are discussed, and suggestions are offered for new avenues of family-firm familiness inquiry.},
  language  = {en}
}
@inproceedings{BernholdWiesweg2020,
  author    = {Bernhold, Torben and Wiesweg, Niklas},
  title     = {Creating a Holistic Real Estate Comprehension},
  series = {The 19th EuroFM Research Symposium},
  booktitle = {The 19th EuroFM Research Symposium},
  editor    = {Jylh{\"a}, Tuuli},
  publisher = {EuroFM},
  address   = {The Hague},
  organization    = {EuroFM},
  isbn      = {978-90-90333-13-7},
  pages     = {7 -- 14},
  year      = {2020},
  language  = {en}
}
@article{LattuchHickey2020,
  author    = {Lattuch, F. and Hickey, R. B.},
  title     = {From intention to action: An organizational learning case of implementing Building Information Modeling},
  series = {Development and Learning in Organizations},
  volume    = {34},
  journal   = {Development and Learning in Organizations},
  number    = {4},
  doi       = {10.1108/DLO-05-2019-0114},
  pages     = {1 -- 4},
  year      = {2020},
  abstract  = {Purpose. The purpose of this paper is to examine the successful implementation of a digital work method named Building Information Modelling (BIM) and make recommendations to help organizations better test and implement innovative work approaches. Learning experiences not only provide insights into the building sector, but also into any organization interested in culture and effective response mechanisms during technological change. Design/methodology/approach. By applying a critical incident technique, BIM experts at one mid-sized case organization were interviewed to examine the learning experiences from converting implementation intentions into actions. The information from these interviews was used to formulate a number of practical recommendations. Findings. The interviews outlined the various development opportunities that implementing new digital methods may offer for senior management and staff. Investing in small projects that work and the corresponding behavioral change required, together with regular project reviews, all help to build unique capabilities and to frame a culture that supports organizational development. Originality/value. The discussion of the various benefits and conditions under which new technology implementation can improve organizational learning provides practitioners with insights into how effectively to convert change intentions into action.},
  language  = {en}
}
@article{NeffeWilderomLattuch2020,
  author    = {Neffe, C. and Wilderom, C. P. M. and Lattuch, F.},
  title     = {Leader behaviour of family and non-family executives in German family firms},
  series = {Management Research Review},
  volume    = {43},
  journal   = {Management Research Review},
  number    = {7},
  doi       = {10.1108/MRR-12-2018-0468},
  pages     = {885 -- 907},
  year      = {2020},
  abstract  = {Purpose. Several studies of family firm failures have pointed to non-family members in leading positions as a reason. However, non-family members have often played a key role in family-firm longevity, while non-family executives' involvement in family firms is increasing. These non-family executives who (co-)run family firms are thought to require an almost impossible set of behavioural qualities. The aim of this exploratory study is to find out how specific leader behaviours of effective family executives and non-family executives may differ. Design/methodology/approach. Based on Dulewicz and Higgs' (2005) broad leadership frame, the authors draw attention to a large range of behaviours of family-firm executives. In-depth interviews were conducted with successful German executives, both family and non-family ones. Their answers had to contain specific behavioural examples. Findings. More behavioural similarities than differences are shown between family- and non-family-based executives. Yet, the self-reflective communicative behavioural qualities of the non-family executives could balance a lack of such qualities among the family-based executives. Based on the three major differences - decision-making style, communication versatility and self-awareness - specific new research propositions are distilled about effective family firm leadership. Originality/value. Practical suggestions for recruiting non-family executives are offered. Future quantitative longitudinal research on how to pair specific behavioural qualities of family and non-family based executives that optimise family-firm longevity is urgently needed.},
  language  = {en}
}
@article{LindLattuch2021,
  author    = {Lind, S. C. and Lattuch, F.},
  title     = {M\&As in family firms: keeping trust in the equation},
  series = {Journal of Business Strategy},
  volume    = {42},
  journal   = {Journal of Business Strategy},
  number    = {3},
  doi       = {10.1108/JBS-01-2020-0009},
  pages     = {188 -- 195},
  year      = {2021},
  abstract  = {Purpose. Experience suggests that a loss of trust may occur on both sides of the merger and acquisition (M\&A) equation - acquirer and acquiree - though the latter is more generally considered the most affected. The purpose of this paper is to explore how a loss of trust during the M\&A process in family firms can be avoided. An acquisition potentially triggers a loss of trust in the workplace and, as a result, a loss of productivity thereby causing the merged business to totter. Moreover, trust in a firm's owner tends to be a key driver in merging family firms. Design/methodology/approach. The authors investigated an expanding German family firm that recently acquired other family firms. They conducted in-depth interviews on all hierarchical levels in both the acquiring and the acquired firm. These cases are taken from a wider study of acquiring family firms completed in 2019. Findings. Value congruence, integrity and openness are found to enhance trust during M\&As, in particular, if the new owner of a merged enterprise is also a family entrepreneur. Under certain circumstances, the trust of employees in the acquired firm's previous owner can be transferred to the new owner. Originality/value. This study explores how specific circumstances of family firms impacts organizational trust in M\&A processes. The developed framework helps family firms to use characteristics of their specific nature as an asset to maintain their employees' organizational trust before, during and even after M\&As.},
  language  = {en}
}
@article{Lattuch2020,
  author    = {Lattuch, F.},
  title     = {Sustaining family-firm innovation through value and process principles},
  series = {Journal of Business Strategy},
  journal   = {Journal of Business Strategy},
  number    = {4},
  edition   = {41},
  doi       = {https://doi.org/10.1108/JBS-03-2019-0049},
  pages     = {39 -- 45},
  year      = {2020},
  abstract  = {Purpose. Organization renewal through innovation represents a difficult managerial challenge in family firms. Our research reveals a framework for sustaining innovation capabilities through a perspective of value and process principles. Design/methodology/approach. We examined findings from consulting projects in high performing family firms and literature from the areas of family firm strategy and leadership. Findings. We describe how combining patterns of innovative organizations with patterns of high-performing family firms can help leaders to sustain innovation. This study indicates that a value- and process-driven perspective is important for effective innovation. In particular, the four value principles are continuity-, community-, connection- and command-related factors (4C's). The four process principles, in turn, are profession-, project-, product- and purchaser-related factors (4P's). Originality/value. This paper is part of a wider study of innovative German family firms initiated in 2012. Our 4C's and 4P's framework suggests a practical means to better implement innovation by reconciling the firm's innovation strategy, leadership behavior and organizational learning.},
  language  = {en}
}
@inproceedings{BernholdSchlichtLellek2019,
  author    = {Bernhold, Torben and Schlicht, Christian and Lellek, Vanessa},
  title     = {Become an Outperformer! - Measurement of added value},
  series = {Research Paper for the 18th EuroFM Research Symposium},
  booktitle = {Research Paper for the 18th EuroFM Research Symposium},
  editor    = {Tucker, Matthew},
  publisher = {EuroFM},
  address   = {Schiphol-Rijk},
  isbn      = {978-94-90694-10-4},
  pages     = {44 -- 56},
  year      = {2019},
  language  = {en}
}
@article{NeffeWilderomLattuch2019,
  author    = {Neffe, Carolin and Wilderom, Celeste P. M. and Lattuch, Frank},
  title     = {Is German family firm performance affected by CEO and TMT behavior and emotional intelligence?},
  series = {Academy of Management Proceedings},
  volume    = {2019},
  journal   = {Academy of Management Proceedings},
  number    = {1},
  year      = {2019},
  language  = {en}
}
@inproceedings{NeffeWilderomLattuch2019,
  author    = {Neffe, Carolin and Wilderom, Celeste P. M. and Lattuch, Frank},
  title     = {Family-Firm Transformational Leadership, Familiness and Performance: A Four-Path Mediation Model},
  series = {Family Enterprise Research Conference},
  booktitle = {Family Enterprise Research Conference},
  publisher = {Family Enterprise Research Conference},
  address   = {Burlington, Vermont, USA},
  year      = {2019},
  abstract  = {An important strength of family firms is the familiness of these firms. We examined how the transformational leadership style could strengthen firms' performance levels through familiness. In this cross-sectional field study, survey measures were obtained from family CEOs of 72 German family firms, and the members of their non-family-based TMTs (245 TMT members). Support was obtained for a four-path mediation model, in which three distinct familiness-related team forces (TMT cohesion, behavioral integration, and efficacy) serve as mediators between CEO TFL and family-firm performance in a series. It is argued here that positive familiness results from a specific leadership style.},
  language  = {en}
}
@misc{BERNHOLDSCHLICHTLELLEK2018,
  author    = {BERNHOLD, T. and SCHLICHT, C. and LELLEK, V.},
  title     = {Added Value im CREM/FM - Studienergebnisse - Past - Present - Future, M{\"u}nster, November 2018},
  year      = {2018},
  language  = {de}
}
@article{BERNHOLD2018,
  author    = {BERNHOLD, T.},
  title     = {Die Br{\"u}cke zwischen CREM und FM},
  series = {Der Facility Manager},
  journal   = {Der Facility Manager},
  number    = {9, Jahrgang 25},
  issn      = {0947-0026},
  pages     = {8 -- 9},
  year      = {2018},
  language  = {de}
}
@misc{BERNHOLD2018,
  author    = {BERNHOLD, T.},
  title     = {Der Preis ist heiß: Partnerschaft Auftraggeber - Auftragnehmer - Collaboration vs. Kontrolle; GEFMA Professionals im Dialog, 14.09.2018, D{\"u}sseldorf},
  year      = {2018},
  language  = {de}
}
@article{Lattuch2019,
  author    = {Lattuch, F.},
  title     = {Family firm innovation strategy: contradictions and tradition},
  series = {Journal of Business Strategy},
  volume    = {40},
  journal   = {Journal of Business Strategy},
  number    = {3},
  doi       = {10.1108/JBS-03-2018-0046},
  pages     = {36 -- 42},
  year      = {2019},
  language  = {mul}
}
@article{LattuchDankert2018,
  author    = {Lattuch, F. and Dankert, P.},
  title     = {The glue that holds an organization together: Building organizational vision with top-management teams},
  series = {Development and Learning in Organizations},
  volume    = {32},
  journal   = {Development and Learning in Organizations},
  number    = {6},
  pages     = {1 -- 4},
  year      = {2018},
  language  = {en}
}
@misc{BERNHOLD2018,
  author    = {BERNHOLD, T.},
  title     = {Lebenszyklusbetrachtung bei Infrastrukturinvestitionen, Difu-Seminar Infrastruktur generationengerecht finanziert: Langfristige Infrastruktur- und Finanzplanung im "Konzern Stadt", 23.-24.04.2018, Berlin},
  year      = {2018},
  language  = {de}
}
@incollection{BERNHOLD2018,
  author    = {BERNHOLD, T.},
  title     = {Lieferantenbewertung mit System - Real Estate Service Provider Index (RESPI)},
  series = {BERNHOLD, T.; MAY, M.; MEHLIS, J.; Handbuch Facility Management: Grundlagen, Arbeitsfelder, Wissensmanagement: 56. Erg{\"a}nzungslieferung},
  booktitle = {BERNHOLD, T.; MAY, M.; MEHLIS, J.; Handbuch Facility Management: Grundlagen, Arbeitsfelder, Wissensmanagement: 56. Erg{\"a}nzungslieferung},
  publisher = {ecomed SICHERHEIT},
  address   = {Heidelberg, M{\"u}nchen, Landsberg, Frechen, Hamburg},
  pages     = {1 -- 50},
  year      = {2018},
  language  = {de}
}
@article{NeffeLattuch2018,
  author    = {Neffe, C. and Lattuch, F.},
  title     = {Behavior of successful family and non-family executives in German family firms},
  series = {Academy of Management Proceedings},
  volume    = {2018},
  journal   = {Academy of Management Proceedings},
  number    = {1},
  year      = {2018},
  language  = {en}
}
@article{PiroosNeffeLattuch2018,
  author    = {Piroos, A. and Neffe, C. and Lattuch, F.},
  title     = {The way we work: Linking market orientation with internal workplace solutions},
  series = {Human Resource Management},
  volume    = {26},
  journal   = {Human Resource Management},
  number    = {3},
  pages     = {41 -- 44},
  year      = {2018},
  language  = {en}
}
@incollection{KOERSBERNHOLDJUNKER2017,
  author    = {KOERS, J. and BERNHOLD, T. and JUNKER, C.},
  title     = {Umsetzung des Referenzmodells am Beispiel der Integralen Planung},
  series = {BECKER, J.; BERNHOLD, T.; KNACKSTEDT, R.; MATZNER, M.; Planung koordinierter Wertsch{\"o}pfungspartnerschaften},
  booktitle = {BECKER, J.; BERNHOLD, T.; KNACKSTEDT, R.; MATZNER, M.; Planung koordinierter Wertsch{\"o}pfungspartnerschaften},
  edition   = {1. Auflage},
  publisher = {Berlin : Springer Berlin - Springer Gabler},
  address   = {Berlin},
  isbn      = {978-3-662-55361-9},
  pages     = {293 -- 318},
  year      = {2017},
  language  = {de}
}
@incollection{KOERSBERNHOLDGUeNTHER2017,
  author    = {KOERS, J. and BERNHOLD, T. and G{\"U}NTHER, N.},
  title     = {Referenzmodellierung Integraler Planung},
  series = {BECKER, J.; BERNHOLD, T.; KNACKSTEDT, R.; MATZNER, M.; Planung koordinierter Wertsch{\"o}pfungspartnerschaften},
  booktitle = {BECKER, J.; BERNHOLD, T.; KNACKSTEDT, R.; MATZNER, M.; Planung koordinierter Wertsch{\"o}pfungspartnerschaften},
  edition   = {1. Auflage},
  publisher = {Berlin : Springer Berlin - Springer Gabler},
  address   = {Berlin},
  isbn      = {978-3-662-55361-9},
  pages     = {283 -- 292},
  year      = {2017},
  language  = {de}
}
@book{BECKERBERNHOLDKNACKSTEDTetal.2017,
  author    = {BECKER, J. and BERNHOLD, T. and KNACKSTEDT, R. and MATZNER, M.},
  title     = {Planung koordinierter Wertsch{\"o}pfungspartnerschaften},
  edition   = {1. Auflage},
  publisher = {Berlin : Springer Berlin - Springer Gabler},
  address   = {Berlin},
  isbn      = {978-3-662-55361-9},
  year      = {2017},
  language  = {de}
}
@incollection{BECKERBERNHOLDBRAeUERetal.2017,
  author    = {BECKER, J. and BERNHOLD, T. and BR{\"A}UER, S. and KNACKSTEDT, R. and MATZNER, M.},
  title     = {Der Cooperation Experience-Ansatz - {\"U}berblick {\"u}ber Methoden und Werkzeuge},
  series = {BECKER, J.; BERNHOLD, T.; KNACKSTEDT, R.; MATZNER, M.; Planung koordinierter Wertsch{\"o}pfungspartnerschaften},
  booktitle = {BECKER, J.; BERNHOLD, T.; KNACKSTEDT, R.; MATZNER, M.; Planung koordinierter Wertsch{\"o}pfungspartnerschaften},
  edition   = {1. Auflage},
  publisher = {Berlin : Springer Berlin - Springer Gabler},
  address   = {Berlin},
  isbn      = {978-3-662-55361-9},
  pages     = {3 -- 25},
  year      = {2017},
  language  = {de}
}
@article{BECKERBERNHOLDBEVERUNGENetal.2012,
  author    = {BECKER, J. and BERNHOLD, T. and BEVERUNGEN, D. and KALING, N. and KNACKSTEDT, R. and LELLEK, V. and RAUER, H.},
  title     = {Construction of Productivity Models - A Tool-Supported Approach in the Area of Facility Management},
  series = {Enterprise Modelling and Information Systems Architectures},
  journal   = {Enterprise Modelling and Information Systems Architectures},
  number    = {Vol. 7, No. 1},
  pages     = {28 -- 43},
  year      = {2012},
  language  = {en}
}
@incollection{BERNHOLD2017,
  author    = {BERNHOLD, T.},
  title     = {Added Value des CREM/FM - Industrielle Wettbewerbsf{\"a}higkeit von Morgen unterst{\"u}tzen},
  series = {INServFM, Messe und Kongress f{\"u}r Facility Management, 21.-23.02.2017, Frankfurt am Main},
  booktitle = {INServFM, Messe und Kongress f{\"u}r Facility Management, 21.-23.02.2017, Frankfurt am Main},
  address   = {Frankfurt am Main},
  year      = {2017},
  language  = {de}
}
@incollection{BERNHOLD2017,
  author    = {BERNHOLD, T.},
  title     = {Der Weg zur operativen Exzellenz - Integration der Kundenzufriedenheit in die Produktivit{\"a}tsmessung im Facility Management},
  series = {FM \& REM WinterCongress, 09. Februar 2017},
  booktitle = {FM \& REM WinterCongress, 09. Februar 2017},
  address   = {FH Kufstein, Tirol},
  year      = {2017},
  language  = {de}
}
@incollection{BERNHOLD2016,
  author    = {BERNHOLD, T.},
  title     = {Integrale Dokumentation},
  series = {FRANKFURT BUSINESS MEDIA GmbH, Der F.A.Z.-Fachverlag; Jahrbuch Facility Management: Mehr Unternehmenserfolg durch Facility Services},
  booktitle = {FRANKFURT BUSINESS MEDIA GmbH, Der F.A.Z.-Fachverlag; Jahrbuch Facility Management: Mehr Unternehmenserfolg durch Facility Services},
  publisher = {FRANKFURT BUSINESS MEDIA GmbH, Der F.A.Z.-Fachverlag},
  address   = {Friedberg},
  isbn      = {978-3-945999-20-2},
  pages     = {S. 72 -- 77},
  year      = {2016},
  language  = {de}
}
@incollection{BERNHOLD2016,
  author    = {BERNHOLD, T.},
  title     = {Integrierte Vergaben im FM - Status quo, Potenziale und Perspektiven},
  series = {BERNHOLD, T.; MAY, M.; MEHLIS, J.; Handbuch Facility Management: Grundlagen, Arbeitsfelder, Wissensmanagement},
  booktitle = {BERNHOLD, T.; MAY, M.; MEHLIS, J.; Handbuch Facility Management: Grundlagen, Arbeitsfelder, Wissensmanagement},
  edition   = {51. Erg{\"a}nzungsliefer},
  publisher = {ecomed SICHERHEIT},
  address   = {Heidelberg, M{\"u}nchen, Landsberg, Frechen, Hamburg},
  pages     = {Kapitel 2.2.11.3, S.},
  year      = {2016},
  language  = {de}
}
@article{BERNHOLD2016,
  author    = {BERNHOLD, T.},
  title     = {Beschaffungsmanagement im FM},
  series = {Der Facility Manager},
  journal   = {Der Facility Manager},
  number    = {9, Jahrgang 23},
  issn      = {0947-0026},
  pages     = {S. 16 -- 19},
  year      = {2016},
  language  = {de}
}
@misc{BERNHOLD2016,
  author    = {BERNHOLD, T.},
  title     = {Beschaffungsmanagement im FM, Management Summary, M{\"u}nster, April 2016},
  year      = {2016},
  language  = {de}
}
@misc{BERNHOLD2016,
  author    = {BERNHOLD, T.},
  title     = {Der Weg zur operativen Exzellenz - Integration der Kundenzufriedenheit in die Produktivit{\"a}tsmessung im Facility Management, FM-Kolloquium 2016, 09./10.03.2016, Berlin},
  year      = {2016},
  language  = {de}
}
@misc{BERNHOLD2016,
  author    = {BERNHOLD, T.},
  title     = {Dokumentationsreport 2015 - So dokumentiert Deutschland!, INservFM, 23.-25.02.2016, Frankfurt am Main},
  year      = {2016},
  language  = {mul}
}
@incollection{BERNHOLDKOERSPLATNER2015,
  author    = {BERNHOLD, T. and KOERS, J. and PLATNER, V.},
  title     = {Integrale Dokumentation - Aktuelle Ergebnisse aus der empirischen Forschung},
  series = {BERNHOLD, T.; MAY, M.; MEHLIS, J.; Handbuch Facility Management: Grundlagen, Arbeitsfelder, Wissensmanagement: 47. Erg{\"a}nzungslieferung},
  booktitle = {BERNHOLD, T.; MAY, M.; MEHLIS, J.; Handbuch Facility Management: Grundlagen, Arbeitsfelder, Wissensmanagement: 47. Erg{\"a}nzungslieferung},
  publisher = {ecomed SICHERHEIT},
  address   = {Heidelberg, M{\"u}nchen, Landsberg, Frechen, Hamburg},
  pages     = {1 -- 32},
  year      = {2015},
  language  = {de}
}
@misc{BERNHOLD2015,
  author    = {BERNHOLD, T.},
  title     = {Facility Management - Bedeutung, Perspektiven und Anwendungsgebiete; Informationsveranstaltung Cooperation Experience an der IHK Hildesheim - Kooperationen im Baugewerbe: Planen, Simulieren und durchf{\"u}hren; Hildesheim; 24.09.2015},
  year      = {2015},
  language  = {de}
}
@incollection{BERNHOLD2015,
  author    = {BERNHOLD, T.},
  title     = {Pl{\"a}doyer f{\"u}r ein Strategisches Facility Management},
  series = {HOSSENFELDER, J.; L{\"U}NENDONK, T. (Hrsg.); L{\"u}nendonk Handbuch Facility Management: 65 f{\"u}hrende Partner f{\"u}r Ihr Unternehmen},
  booktitle = {HOSSENFELDER, J.; L{\"U}NENDONK, T. (Hrsg.); L{\"u}nendonk Handbuch Facility Management: 65 f{\"u}hrende Partner f{\"u}r Ihr Unternehmen},
  publisher = {Haufe},
  address   = {Freiburg},
  isbn      = {978-3-648-07306-3},
  pages     = {113 -- 123},
  year      = {2015},
  language  = {de}
}
@incollection{PLATNERKOERSBERNHOLD2015,
  author    = {PLATNER, V. and KOERS, J. and BERNHOLD, T.},
  title     = {FM im Gesundheitswesen - Status quo und weitere Entwicklung},
  series = {BERNHOLD, T.; MAY, M.; MEHLIS, J.; Handbuch Facility Management: Grundlagen, Arbeitsfelder, Wissensmanagement: 45. Erg{\"a}nzungslieferung},
  booktitle = {BERNHOLD, T.; MAY, M.; MEHLIS, J.; Handbuch Facility Management: Grundlagen, Arbeitsfelder, Wissensmanagement: 45. Erg{\"a}nzungslieferung},
  publisher = {ecomed SICHERHEIT},
  address   = {Heidelberg, M{\"u}nchen, Landsberg, Frechen, Hamburg},
  pages     = {1 -- 32},
  year      = {2015},
  language  = {de}
}
@misc{BERNHOLD2015,
  author    = {BERNHOLD, T.},
  title     = {Facility Management - Bedeutung, Perspektiven und Handlunsgrahmen, 34. IT-Arbeitskreis an der Universit{\"a}t Hildesheim, 27.04.2015, Hildesheim},
  year      = {2015},
  language  = {de}
}
@misc{BERNHOLD2015,
  author    = {BERNHOLD, T.},
  title     = {Webbasierte Dienstleisterselektion - Aufbau, Struktur und Nutzen des FM-Navigators; AK Nutzer GEFMA; 07.05.2014, Hannover},
  year      = {2015},
  language  = {de}
}
@misc{BERNHOLDKOERS2015,
  author    = {BERNHOLD, T. and KOERS, J.},
  title     = {Visualisierungspotenziale von Dienstleistungen im Facility Management - Entwicklung eines Modells f{\"u}r die Erfahrbarkeit von immateriellen Dienstleistungen, Facility Management 2015, Messe Frankfurt am Main, 24.-26.03.2015},
  year      = {2015},
  language  = {de}
}
@article{LattuchYoung2011,
  author    = {Lattuch, F. and Young, S.},
  title     = {Young professionals perceptions toward organizational change},
  series = {Leadership and Organization Development Journal},
  volume    = {32},
  journal   = {Leadership and Organization Development Journal},
  number    = {6},
  pages     = {605 -- 627},
  year      = {2011},
  language  = {mul}
}
@article{LattuchPechWeigert2013,
  author    = {Lattuch, F. and Pech, R. and Weigert, J.},
  title     = {Market and technology drivers: Shaping the innovation strategy},
  series = {Journal of Business Strategy},
  volume    = {34},
  journal   = {Journal of Business Strategy},
  number    = {2},
  pages     = {4 -- 11},
  year      = {2013},
  language  = {en}
}
@article{LattuchWeigert2013,
  author    = {Lattuch, F. and Weigert, M.},
  title     = {Trugschl{\"u}sse im Change Management: Warum Unternehmenstransformationen so h{\"a}ufig scheitern},
  series = {Der Betriebswirt},
  volume    = {54},
  journal   = {Der Betriebswirt},
  number    = {4},
  pages     = {10 -- 15},
  year      = {2013},
  language  = {de}
}
@incollection{LattuchSeifert2015,
  author    = {Lattuch, F. and Seifert, A.},
  title     = {Insights from change management consulting: Linking the hard and soft side of change with heuristics},
  series = {Albach, H., Meffert, H., Pinkwart, A., Reichwald, R., Management of permanent change},
  booktitle = {Albach, H., Meffert, H., Pinkwart, A., Reichwald, R., Management of permanent change},
  publisher = {Springer},
  isbn      = {978-3-658-05013-9},
  year      = {2015},
  language  = {en}
}
@article{BernholdLattuchRiemenschneider2014,
  author    = {Bernhold, T. and Lattuch, F. and Riemenschneider, F.},
  title     = {Success dimensions for major real estate projects: The case of stadium development},
  series = {Baltic Journal of Real Estate Economics and Construction Management},
  volume    = {2},
  journal   = {Baltic Journal of Real Estate Economics and Construction Management},
  pages     = {23 -- 29},
  year      = {2014},
  language  = {en}
}
@incollection{LattuchSeifertWeigert2015,
  author    = {Lattuch, F. and Seifert, A. and Weigert, M.},
  title     = {Determinanten effektiver Implementierung von Shared Services: Eine personalwirtschaftliche Perspektive},
  series = {Lohrmann, M., Rau, T., Riedel, A., Shared Services und Business Process Outsourcing: Umsetzung, Herausforderungen und aktuelle Trends},
  booktitle = {Lohrmann, M., Rau, T., Riedel, A., Shared Services und Business Process Outsourcing: Umsetzung, Herausforderungen und aktuelle Trends},
  publisher = {Wiley},
  isbn      = {3527507604},
  year      = {2015},
  language  = {de}
}
@article{BERNHOLDLATTUCHRIEMENSCHNEIDER2014,
  author    = {BERNHOLD, T. and LATTUCH, F. and RIEMENSCHNEIDER, F.},
  title     = {Success Dimensions for Major Real Estate Projects: The Case of Stadium Development},
  series = {Baltic Journal of Real Estate Economics and Construction Management},
  journal   = {Baltic Journal of Real Estate Economics and Construction Management},
  number    = {2},
  pages     = {23 -- 29},
  year      = {2014},
  language  = {en}
}
@book{BERNHOLD2014,
  author    = {BERNHOLD, T.},
  title     = {Produktivit{\"a}tsmessung von Immobilien-Services: Schlussbericht f{\"u}r das BMBF-Projekt ProMIse},
  address   = {M{\"u}nster},
  year      = {2014},
  language  = {de}
}
@article{BERNHOLD2014,
  author    = {BERNHOLD, T.},
  title     = {Strategische {\"U}berlegungen zu einem wertsteigernden Facility Management},
  series = {Immobilienwirtschaft},
  journal   = {Immobilienwirtschaft},
  number    = {12/2014},
  pages     = {42 -- 44},
  year      = {2014},
  language  = {de}
}
@misc{BERNHOLDLATTUCHRIEMENSCHNEIDER2014,
  author    = {BERNHOLD, T. and LATTUCH, F. and RIEMENSCHNEIDER, F.},
  title     = {Success dimensions for major real estate projects: the case of stadium development, SCEE`2014 Conference, Riga Technical University 55th International Scientific Conference, 14-17 October 2014},
  year      = {2014},
  language  = {en}
}
@misc{BERNHOLD2014,
  author    = {BERNHOLD, T.},
  title     = {FM-Check-Wie Auftraggeber und Auftragnehmer besser zusammenarbeiten, 12. M{\"u}nsteraner Facility Management Tag, 30.10.2014, M{\"u}nster},
  year      = {2014},
  language  = {de}
}
@incollection{BERNHOLD2014,
  author    = {BERNHOLD, T.},
  title     = {Beschaffungsstrategien im Facility Management Wissenschaftstheoretische Fundierung und Gestaltung von Effizienzpotenzialen im Facility Management},
  series = {In: BERNHOLD, T.; MAY, M.; MEHLIS, J.; Handbuch Facility Management: Grundlagen, Arbeitsfelder, Wissensmanagement; 41. Erg{\"a}nzungslieferung},
  booktitle = {In: BERNHOLD, T.; MAY, M.; MEHLIS, J.; Handbuch Facility Management: Grundlagen, Arbeitsfelder, Wissensmanagement; 41. Erg{\"a}nzungslieferung},
  publisher = {ecomed SICHERHEIT 2014},
  address   = {Heidelberg, M{\"u}nchen, Landsberg, Frechen, Hamburg},
  pages     = {1 -- 29 (2.2.11.1)},
  year      = {2014},
  language  = {de}
}
@incollection{BERNHOLDLELLEK2014,
  author    = {BERNHOLD, T. and LELLEK, V.},
  title     = {Produktivit{\"a}tsmessung von Immobiliendienstleistungen: Theorie - Konzepte - Praxis},
  series = {BERNHOLD, T.; MAY, M.; MEHLIS, J.; Handbuch Facility Management: Grundlagen, Arbeitsfelder, Wissensmanagement; 42. Erg{\"a}nzungslieferung},
  booktitle = {BERNHOLD, T.; MAY, M.; MEHLIS, J.; Handbuch Facility Management: Grundlagen, Arbeitsfelder, Wissensmanagement; 42. Erg{\"a}nzungslieferung},
  publisher = {ecomed SICHERHEIT},
  address   = {Heidelberg, M{\"u}nchen, Landsberg, Frechen, Hamburg},
  pages     = {1 -- 29 (2.2.1.1.1)},
  year      = {2014},
  language  = {de}
}
@misc{BERNHOLDLELLEKKOERSetal.2014,
  author    = {BERNHOLD, T. and LELLEK, V. and KOERS, J. and YOUSSEF, L.},
  title     = {International RESER Conference: Visualization of services - Closing expectations gaps and increasing service quality, XXIV. RESER Conference, 11.-13. September 2014, Helsinki, Finnland},
  pages     = {S. 900 -- 911},
  year      = {2014},
  language  = {en}
}
@misc{BERNHOLD2014,
  author    = {BERNHOLD, T.},
  title     = {{\"O}ffentlich-Private-Partnerschaften - M{\"o}glichkeiten und Grenzen der Effizienz, Veranstaltung des Wirtschaftsrates der CDU am 05.03.2014, Osnabr{\"u}ck},
  year      = {2014},
  language  = {de}
}
@misc{BERNHOLD2013,
  author    = {BERNHOLD, T.},
  title     = {Vom Produzenten zum Dienstleister - M{\"o}glichkeiten hybrider Wertsch{\"o}pfung; Webinar am 13.12.2013, Innovationsmanger M{\"u}nsterland},
  address   = {M{\"u}nster},
  year      = {2013},
  language  = {de}
}
@misc{BERNHOLD2013,
  author    = {BERNHOLD, T.},
  title     = {Dienstleisterbewertung: Kriterien - Methode - Eignung, Tagung der GM-Beratung des Bau- und Liegenschaftsbetriebs Nordrhein-Westfalen, 03.12.2013, M{\"u}nster.},
  year      = {2013},
  language  = {de}
}
@misc{BERNHOLD2013,
  author    = {BERNHOLD, T.},
  title     = {Dienstleisterbewertung -Auftraggeber finden die richtigen Dienstleister, 11. M{\"u}nsteraner Facility Management Tag, 05.11.2013, M{\"u}nster.},
  series = {FM-Experte - Journal f{\"u}r Facility Management, Sonderdruck FM-Tag M{\"u}nster},
  volume    = {1:2013},
  journal   = {FM-Experte - Journal f{\"u}r Facility Management, Sonderdruck FM-Tag M{\"u}nster},
  year      = {2013},
  language  = {de}
}
@misc{BERNHOLD2013,
  author    = {BERNHOLD, T.},
  title     = {Effizienter Geb{\"a}udebetrieb - Erfolgsbeispiele aus dem Facility Management, energiechancen 2013 - 5. Unternehmer- und Wissenschaftsforum, 10.10.2013},
  year      = {2013},
  language  = {de}
}
@misc{BERNHOLDLELLEKKUeRSCHNERetal.2013,
  author    = {BERNHOLD, T. and LELLEK, V. and K{\"U}RSCHNER, M. and AVERBECK, A.-K.},
  title     = {Productivity Measurement of Facility Services - A web-based CAFM Application; XXIII International RESER Conference; September 19th-21st 2013, Aix en Provence},
  year      = {2013},
  language  = {en}
}
@incollection{BERNHOLD2013,
  author    = {BERNHOLD, T.},
  title     = {Neue Wege der Facility-Management-Ausbildung - Worauf Unternehmen und Hochschulen Wert legen},
  series = {HOSSELFELDER, J.; L{\"u}nendonk GmbH - Gesellschaft f{\"u}r Information und Kommunikation},
  booktitle = {HOSSELFELDER, J.; L{\"u}nendonk GmbH - Gesellschaft f{\"u}r Information und Kommunikation},
  publisher = {Haufe-Lexware},
  address   = {Freiburg},
  isbn      = {978-3-648-04032-4},
  pages     = {83 -- 91},
  year      = {2013},
  language  = {de}
}
@misc{BERNHOLD2013,
  author    = {BERNHOLD, T.},
  title     = {Finanzierungseffekte {\"o}konomischer Nachhaltigkeit - Zwei Seiten einer Medaille, Immobilien-Finanzierung Forum D{\"u}sseldorf, 21.03.2013},
  year      = {2013},
  language  = {de}
}
@incollection{AVERBECKBERNHOLDBRAeUERetal.2013,
  author    = {AVERBECK, A.-K. and BERNHOLD, T. and BR{\"A}UER, S. and KNACKSTEDT, R. and MATZNER, M.},
  title     = {Towards a Reference Model of Information Exchange and Coordination in Facility Management Networks},
  series = {MEIER, H. (Editor): Product-Service Integration for Sustainable Solutions; Proceedings of the 5th CIRP International Conference on Industrial Product-Service Systems, Bochum, Germany, March 14th-15th},
  booktitle = {MEIER, H. (Editor): Product-Service Integration for Sustainable Solutions; Proceedings of the 5th CIRP International Conference on Industrial Product-Service Systems, Bochum, Germany, March 14th-15th},
  edition   = {1},
  publisher = {Springer-Verlag},
  address   = {Heidelberg, New York, Dordrecht, London},
  isbn      = {978-3-642-30819-2},
  pages     = {107 -- 120},
  year      = {2013},
  language  = {en}
}
@misc{BERNHOLD2012,
  author    = {BERNHOLD, T.},
  title     = {FM-Navigator - Webbasiertes Dienstleisterbewertungsportal f{\"u}r Auftraggeber, 10. M{\"u}nsteraner Facility Management Tag, M{\"u}nster, 23.10.2012},
  year      = {2012},
  language  = {de}
}
@incollection{BECKERBERNHOLDBEVERUNGENetal.2013,
  author    = {BECKER, J. and BERNHOLD, T. and BEVERUNGEN, N. and KALING, N. and KNACKSTEDT, R. and LELLEK, V. and RAUER, H.},
  title     = {Softwaregest{\"u}tzte Konstruktion von Produktivit{\"a}tsmodellen im Facility Management},
  series = {THOMAS, O.; N{\"U}TTGENS, M. (Hrsg.): Dienstleistungsmodellierung 2012, Product-Service Systems und Produktivit{\"a}t},
  booktitle = {THOMAS, O.; N{\"U}TTGENS, M. (Hrsg.): Dienstleistungsmodellierung 2012, Product-Service Systems und Produktivit{\"a}t},
  edition   = {1},
  publisher = {Springer Gabler},
  address   = {Wiesbaden},
  isbn      = {978-3-658-00862-8},
  pages     = {208 -- 226},
  year      = {2013},
  language  = {de}
}
@misc{BERNHOLD2012,
  author    = {BERNHOLD, T.},
  title     = {Lebenszykluskosten - die vollst{\"a}ndige {\"o}konomische Wahrheit!; g.e.b.b. FM-Herbstagung 2012},
  year      = {2012},
  language  = {de}
}