@article{OettingRoss2008,
  author    = {C. Oetting-Roß},
  title     = {Konfliktbearbeitung mit TZI. Verschiedene Sichtweisen in Balance.},
  journal   = {Forum Ausbildung},
  volume    = {2},
  number    = {1},
  pages     = {18 -- 22},
  year      = {2008},
}