TY  - CONF
A1  - Buchholz, Wolfgang
A1  - Kappel, Antonia
T1  - Purchasing in service networks: The impact of high visibility on purchasing performance
T2  - IPSERA Conference Proceedings
N2  - While the service sector is growing rapidly, the purchasing of services has not yet received significant attention in theory or practice. Service purchasers face serious challenges, and existing purchasing practices for services are often non-strategic. We choose an exploratory–qualitative research approach to investigate the purchasing of IT, logistics and Maintenance, Repair, and Overhaul (MRO) services. In particular, we focus on the role of visibility and analyze how service purchasers can benefit from extensive knowledge about their service networks. We determine that visibility indeed adds significant value to service purchasing and can help service purchasers to decrease costs, mitigate risks and maintain competitiveness.
Y1  - 2020
UR  - https://www.hb.fh-muenster.de/opus4/frontdoor/index/index/docId/13742
UR  - https://nbn-resolving.org/urn:nbn:de:hbz:836-opus-137427
SP  - 1
EP  - 25
PB  - IPSERA
ER  -