TY - CHAP A1 - Lückmann, Patrick A1 - Feldmann, Carsten T1 - Success Factors for Business Process Improvement Projects in Small and Medium Sized Enterprises – Empirical Evidence T2 - Procedia Computer Science 121, ProjMAN - International Conference on Project Management Y1 - 2017 UR - https://www.hb.fh-muenster.de/opus4/frontdoor/index/index/docId/8787 SP - 439 EP - 445 ER -