TY  - CHAP
A1  - Brenner, Markus
A1  - Coners, André
A1  - Matthies, Benjamin
T1  - Process Capital as Strategic Success Factor
T2  - Handbook on Business Process Management
Y1  - 2015
UR  - https://www.hb.fh-muenster.de/opus4/frontdoor/index/index/docId/11706
SP  - 133
EP  - 152
ER  -