@inproceedings{LiWassermanBeekmanetal.2020, author = {Zhan Wen Li and Michael Wasserman and Amy Beekman and Marc Compeau and Erin Draper}, title = {What You See is Not Always What You Get: Customer Perceptions and Behaviors in the Fuzzy 'For-Benefit' Space}, booktitle = {United States Association for Small Business and Entrepreneurship Conference Proceedings}, pages = {IK1 -- IK7}, year = {2020}, }