TY - CHAP A1 - BERNHOLD, T. A1 - BÜTTNER, B. A1 - MAY, M. A1 - RIEMENSCHNEIDER, F. T1 - FM implementation processes supported by IT T2 - ALEXANDER, K. (Hrsg.) Facilities Management Processes Y1 - 2008 UR - https://www.hb.fh-muenster.de/opus4/frontdoor/index/index/docId/3365 SP - 56 EP - 66 PB - European Facility Management Network CY - Naarden ER -