@incollection{HensenSchone2012, author = {Gregor Hensen and Reinhold Schone}, title = {Evaluation}, booktitle = {Hensen, Gregor/Hensen, Peter (Hrsg.): Gesundheits- und Sozialmanagement}, edition = {1}, isbn = {978-3-17-021347-0}, year = {2012}, }