@misc{Oehlschlegel2019,
  author    = {Sonja {\"O}hlschlegel},
  title     = {Voraussicht statt Nachsicht. Das Assessment Center als erfolgreicher Einstieg f{\"u}r Call Center Agents},
  booktitle = {Teletalk. Magazin f{\"u}r Telekommunikation und Call Center Management},
  volume    = {1999},
  number    = {3/7},
  issn      = {0944-0690},
  institution = {Wirtschaft (MSB)},
  type      = {contributiontoperiodical},
  pages     = {68 -- 70},
  year        = {2019},
}