@misc{MuellerPistor2019,
  author    = {Vanessa M{\"u}ller and Petra Pistor},
  title     = {Bridging Organisational Gaps with Process Management. Workshop im Rahmen des 13th European Quality Assurance Forum},
  institution = {Wandelwerk. Zentrum f{\"u}r Qualit{\"a}tsentwicklung},
  type      = {lecture},
  year        = {2019},
}