TY - CHAP A1 - Lattuch, F. A1 - Seifert, A. T1 - Insights from change management consulting: Linking the hard and soft side of change with heuristics T2 - Albach, H., Meffert, H., Pinkwart, A., Reichwald, R., Management of permanent change Y1 - 2015 UR - https://www.hb.fh-muenster.de/opus4/frontdoor/index/index/docId/6185 SN - 978-3-658-05013-9 PB - Springer ER -