TY  - CHAP
A1  - Baaken, Thomas
T1  - Satisfaction Ratings by Industry Clients of German and Australian Research Providers
T2  - Marcure, Judy (Hrsg.): Marketing Scientific Results & Services - A Toolkit
Y1  - 2004
UR  - https://www.hb.fh-muenster.de/opus4/frontdoor/index/index/docId/4829
SN  - 9780646396385
SP  - 40
EP  - 50
PB  - Calibre Communications
CY  - Sydney, Kyoto, The Hague, Washington DC
ER  -