TY - CHAP A1 - Von Hagen, Friederike A1 - Baaken, Thomas A1 - Hölscher, Volker A1 - Plewa, Carolin T1 - International Customer Satisfactory Surveys (Germany and Australia) and Research Provider Surveys (Germany and Europe) T2 - Proceeding of 5th International Conference on Science-to-Business Marketing and Successful Research Commercialisation, 25.-26.10.2005, Tokyo, Japan Y1 - 2005 UR - https://www.hb.fh-muenster.de/opus4/frontdoor/index/index/docId/4826 SP - 384 EP - 394 CY - Tokyo ER -