TY  - JOUR
A1  - Boentert, Annika
A2  - Fichtner, Karl Ernst
A2  - Lackner, Hendrik
T1  - The CORE Concept: Four Steps to a Quality Management System for Higher Education Institutions
T2  - Application-Oriented Higher Education Research
N2  - The CORE concept facilitates the implementation of a quality management system in higher education institutions. It defines four essential steps: to clarify goals, optimize processes, reflect outcomes, and encourage improvement, which must be applied to different objects. The article explains how the model can be used for an initial organizational analysis and the conception of your own QM system. The concept was developed at FH Münster, a large German university of applied sciences. In the last years, it has successfully been used in consulting projects with universities in Latin America and Africa.
KW  - Quality Management
Y1  - 2019
UR  - https://www.hb.fh-muenster.de/opus4/frontdoor/index/index/docId/11029
SN  - 2096-2045
VL  - 2019, Vol. 4
IS  - 2
SP  - 56
EP  - 62
ER  -