@article{KochFeldmannVallee2017,
  author    = {Valerie Koch and Carsten Feldmann and Franz Vall{\´e}e},
  title     = {Logistikdienstleistung: Der Weg zum guten Service Level Agreement},
  journal   = {Logistik HEUTE},
  volume    = {2017},
  number    = {4},
  pages     = {64 -- 66},
  year      = {2017},
}