@incollection{ZellnerLaumannAppelfeller2015, author = {Philipp Zellner and Marcus Laumann and Wieland Appelfeller}, title = {Towards Managing Business Process Variants within Organizations - An Action Research Study}, booktitle = {Tung X. Bui, Ralph H. Sprague Jr.: Proceedings of the 48th Hawaii International Conference on System Sciences (HICSS)}, isbn = {978-1-4799-7367-5}, doi = {10.1109/HICSS.2015.495}, year = {2015}, }