@incollection{LattuchSeifert2015,
  author    = {F. Lattuch and A. Seifert},
  title     = {Insights from change management consulting: Linking the hard and soft side of change with heuristics},
  booktitle = {Albach, H., Meffert, H., Pinkwart, A., Reichwald, R., Management of permanent change},
  isbn      = {978-3-658-05013-9},
  year      = {2015},
}