@misc{BERNHOLDLELLEKKUeRSCHNERetal.2013,
  author    = {T. BERNHOLD and V. LELLEK and M. K{\"U}RSCHNER and A.-K. AVERBECK},
  title     = {Productivity Measurement of Facility Services - A web-based CAFM Application; XXIII International RESER Conference; September 19th-21st 2013, Aix en Provence},
  institution = {Oecotrophologie · Facility Management (OEF)},
  type      = {lecture},
  year        = {2013},
}