@misc{Baaken2008,
  author    = {Thomas Baaken},
  title     = {Market Research in Scientific Markets - Image and Customer Satisfaction Surveys, Gastseminar im Masterkurs "Wissenschaftsmanagement" der Fachhochschule Osnabr{\"u}ck und der CHE am 29.03.2008 in Osnabr{\"u}ck},
  institution = {Wirtschaft (MSB)},
  type      = {lecture},
  year        = {2008},
}