@incollection{BeilmannClever2020,
  author    = {Sascha Beilmann and Nico Clever},
  title     = {Structuring Quality Management with the icebricks Business Process Management Approach},
  booktitle = {The Art of Structuring — Bridging the Gap Between Information Systems Research and Practice / Hrsg. K. Bergener, M. R{\"a}ckers, A. Stein},
  isbn      = {978-3-030-06234-7},
  doi       = {10.1007/978-3-030-06234-7},
  year      = {2020},
}