@misc{Boentert2019,
  author    = {Annika Boentert},
  title     = {Das QM-System der FH M{\"u}nster 2012-2019. Konstanten, Ver{\"a}nderungen, Offene Punkte},
  institution = {Wandelwerk. Zentrum f{\"u}r Qualit{\"a}tsentwicklung},
  type      = {lecture},
  year        = {2019},
}